Privacy Policy

Last updated: 13 March 2026

1. Introduction

AI Upgrade, a venture of ThunderWear Asia Pte. Ltd. (UEN [insert UEN]) (“we”, “us”, “our”), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or register for our events.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number
  • Company name, job title, industry, and company size
  • Payment information (processed securely by Stripe — we do not store card details)
  • Event preferences and feedback
  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URL.

3. How We Use Your Information

We use your information to:

  • Process your registration and payment for our events
  • Send you event-related communications (confirmations, logistics, updates)
  • Customize the workshop experience based on your needs and goals
  • Improve our website and services
  • Send marketing communications (only with your consent; you can unsubscribe anytime)
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers that help us operate our business, such as payment, email, and website hosting providers. These providers are required to protect your data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 certified.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Event registration data is typically retained for 3 years after the event.

7. Your Rights

Under the Singapore Personal Data Protection Act (PDPA), you have the right to:

  • Access your personal data held by us
  • Request corrections to your personal data
  • Withdraw consent for marketing communications
  • Request deletion of your personal data (subject to legal obligations)

8. Cookies

Our website may use cookies and similar technologies for analytics purposes. You can control cookie preferences through your browser settings.

9. Contact Us

For questions about this Privacy Policy, or to exercise your data protection rights, please use the interest form on our home page and we will respond.

ThunderWear Asia Pte. Ltd. | Singapore