Terms and Conditions

Last updated: 13 March 2026

1. Organizer

The workshop is organized by AI Upgrade, a venture of ThunderWear Asia Pte. Ltd. (UEN [insert UEN]), registered in Singapore.

2. Registration & Payment

  • Registration is confirmed only once full payment or the required deposit has been received.
  • All prices are quoted in Singapore dollars and are subject to any applicable taxes.
  • Payment is processed securely via Stripe. We do not store your payment card details.
  • A 50% deposit secures your place. The balance is due 30 days before the workshop start date.

3. Cancellation & Refund Policy

  • 30+ days before workshop: Full refund
  • 15–30 days before workshop: 50% refund
  • Within 14 days of workshop: No refund (substitutions welcome)

Refunds will be processed to the original payment method within 10 business days. All cancellation requests must be made in writing — please reply to your registration confirmation email.

4. Substitutions

You may substitute another participant at no additional charge with at least 7 days' notice before the workshop. The substitute must meet the same eligibility criteria and accept these terms.

5. Event Changes

We reserve the right to modify the programme schedule, speakers, venue, or content. In the unlikely event that we need to cancel the workshop entirely, registered participants will receive a full refund. We are not liable for travel or accommodation costs.

6. What's Included

Your registration includes:

  • All workshop sessions and workshops
  • Course materials, templates, and workbooks
  • Lunch on Day 1 and Day 2, coffee and tea throughout
  • Certificate of completion
  • Alumni community access

7. What's Not Included

  • Travel to the venue
  • Travel insurance
  • Personal expenses

8. Intellectual Property

All course materials, presentations, templates, and content provided during the workshop are the intellectual property of AI Upgrade / ThunderWear Asia Pte. Ltd. Participants may use materials for their own business purposes but may not reproduce, distribute, or resell them.

9. Photography & Media

We may take photographs and videos during the workshop for marketing purposes. By attending, you consent to being photographed. If you prefer not to be included, please inform us in advance.

10. Liability

AI Upgrade and ThunderWear Asia Pte. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from participation in the workshop. Our total liability shall not exceed the amount paid for your registration.

11. Governing Law

These terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Contact

For questions about these terms, please use the interest form on our home page and we will respond.

ThunderWear Asia Pte. Ltd. | Singapore